Central 52 approached Geek Powered to modernize their customer-facing technology—specifically aiming to upgrade their menu boards and improve communication with patrons.

Solution

Geek Powered delivered a comprehensive connectivity and communication upgrade. This included high-speed internet and a cloud-based unified communications platform, enabling more concurrent calls, pre-recorded messages, and advanced call routing with hunt groups. The result is a more flexible, responsive, and professional customer experience.

Outcome

• Faster Internet: Improved speed and stability for daily operations.
• Cloud Communications: More simultaneous calls, voicemail automation, and reliable routing.
• Customer Engagement: Streamlined, consistent interactions across touchpoints.